Customer care competence

Tweet Type of Training: Customer Service
Client: DMCI Homes
Date: 2 batches: January 10-11, 2011 & October 3-4, 2011
Venue: DMCI Homes

Between my training gigs and other career pursuits: community involvement

Tweet 3 photos below: in May 2011, our family was the hermana mayor of our hometown's (San Julian, Eastern Samar) annual, month-long Mayflower Festival. With a dance parade competition, weekend street parties, daily church activities, Santacruzan, plaza dinner and beauty contest, our townmates attested that it was the best Mayflower Festival they have experienced so far.

As an active member of Katlo, a gay organization in my hometown, I helped systematize its organizational development by giving free leadership trainings and by working for its institutionalization via structures and accreditation, among others.

Photo below was taken during our town fiesta on July 16, 2011 when I was asked to narrate for a cultural presentation.

Teambuilding fun

Tweet Type of Training: Teambuilding
Client: JMOMPC Feeds
Date: January 29-30, 2011
Venue: Microtel Cabanatuan

Presentation Skills for RC Cola managers

Tweet Type of Training: Presentation Skills
Client: RC Cola
Date: Jan. 12-13, 2011
Venue: RC Cola Conference Room

Shezura Teambuilding

Tweet Type of Training: Teambuilding
Client: Shezura Marketing
Date: December 11, 2010
Venue: Pansol, Laguna

Advocating, negotiating and handling conflicts

Tweet Type of Training: Advocacy - Negotiation Skills - Conflict Management
Client: European Union-Bureau of Customs
Date: December 2010
Venue: Bureau of Customs, Port of Manila